Terms and Conditions

This website, www.innatenaturopathy.com.au, is owned and operated by Ruby McDonald. If you have any questions or need further information, please contact:

Ruby McDonald
ruby@innatenaturopathy.com.au

This document may be changed or modified. Please check back regularly to ensure you are aware of any changes.

Content Disclaimer

Everything posted via social media (@innate.naturopathy) and on my website is not to treat or diagnose any health conditions. You must consult your primary health practitioner before making any changes to your diet, lifestyle or start supplementation. This information is to help educate you around health and is not medical advice.

Booking

On booking you will receive an Initial Intake form and I require you to fill this out as truthfully as possible and sign the consent form at the bottom - By filling out this form you agree to all terms and conditions.

Payment

Payment is taken via card through Xero. I do not store any of your bank details.

Consultations

All consultations are run online via Halaxy.
Please note that you will not have to download any program prior to the consultation.
Please ensure you are in a safe quiet environment, away from distractions.
I have the right to end a consultation at any time if I feel unsafe or threatened.  

Cancellations

Any cancellations within 24 hours of an appointment date, will forfeit their 100% consultation deposit.
Further, any no shows will also forfeit their 100% consultation deposit . 

Prescriptions

If you experience any side effects from supplements / dietary advice please STOP taking them immediately and contact me at ruby@innatenaturopathy.com.au. If it is an emergency please contact 000 Immediately.

Only follow the recommended dosages and timings of supplements stated on the prescription.

If supplements are prescribed I will create a patient account on Natural Script. You will receive an email from them with your prescription and will be able to purchase directly from them. This will be then sent directly to your postal address.

If any health conditions arise or change eg. medications or pregnancy you must contact us immediately.
Innate Naturopathy isn’t responsible for any adverse health effects from dietary advice, supplements or lifestyle advice.

Referral 

I am able to refer you to other practitioners if it is outside of my scope of practice.

I am not able to diagnose any health conditions, I will refer you onto an appropriate medical professional.

Innate Naturopathy are not medical practitioners, nor do they claim to be. If you have a serious medical condition or medical emergency, please seek medical advice from your doctor or hospital. Naturopathy performed by any practitioner do not replace individual medical care in any way, but instead represent a personal development opportunity, and not the diagnosis and treatment of an illness.

I will be working with various mentors to improve my knowledge of cases therefore I will discuss cases outside the clinic - however no personal information such as Name, Address, email, or Phone will be discussed.

Referral Program

I will offer 10% off your next return consultation if you refer any patient to me.

Email Policy

You may only contact me outside of consultations via ruby@innatenaturopathy.com.au

I am not able to provide treatment advice via email and will need to wait until the next consultation. If it is urgent please arrange a time to move your consultation forward.

Testimonials

All reviews/testimonials posted on the website and via social media are based on client feedback. It is not a guarantee that you will have the same results. Innate Naturopathy does not accept legal responsibility for no resolution of symptoms.

If you do not agree to these terms and conditions or our privacy policy, you are not permitted to book any form of appointment, and we expect you to immediately cease the use of this website.